Class 1:  Refrigerant Handling:  Recovery, Evacuation, and Charging
Class Description
All ACR technicians are required to work with refrigerants.  Compliance with Federal regulations, safe work practices, and ensuring the effectiveness of the systems they are working with are all requirements of the job.  This HVAC Service Mentor seminar will cover the equipment and techniques students need to know for refrigerant recovery, evacuation, and charging.
Covered Topics include:
      Safety and PPE
      EPA Certification overview
     Refrigerant Manifold Gauges
     Refrigerant Recovery: Techniques and Equipment
     Pressure testing with Nitrogen
     Evacuation: Vacuum Pumps and Micron gauges
     Charging techniques and procedures
     Handy service tips and tricks
Class 2:  How to Use a Digital Multimeter for Troubleshooting.
Class Description:
For an HVAC Service technician, the electric multi-meter is the most useful and valuable item in the tool kit.  This training seminar will teach students the ins and outs of how to apply the digital multi-meter (DMM) in the field and how to test electric circuits and components effectively.
Covered topics will include:
     DMM safety ratings
      Electrical hazard safety
     DMM basic features and expanded features and how to use them
     How to test switches
     How to test high voltage and low voltage components
     How to select a meter
     What the symbols mean
Class 3:  Understanding Superheat and Subcool
Class Description
Careful examination of the operating superheat and subcooling values in an air conditioning or refrigeration system are the most valuable troubleshooting and diagnostic techniques available to the service technician.  Hidden within these two values is the entire story of what is happening inside that refrigeration system.  This HVAC Service Mentor seminar will unlock the secrets behind superheat and subcool and ensure all your systems are working up to their full potential.  The important techniques shared will eliminate guesswork, improve technician accuracy and help eliminate callbacks caused by repeat failures and improper diagnosis.
Covered Topics include:
     Vapor Compression refrigeration theory review
     Refrigerant phase change
     What are superheat and Subcool?
     How do superheat and subcool appear in a normal operating system?
     The effect of TEVs and fixed metering devices
     How, when, and why to measure superheat and subcool
     How to interpret the readings and use them as a diagnostic tool
     Handy service tips and tricks
Class 4:  ACR Compressor Troubleshooting and Replacement
Class Description:
The refrigerant compressor is the heart and soul of every refrigeration and air conditioning system.   Compressors are expected to happily trudge along in the worst of conditions for decades without complaining.  This service training seminar will teach technicians how to get to the bottom of compressor problems quickly and accurately.  Once the problem is diagnosed, techniques for compressor replacement and cleanup will be covered.  Proper procedures to keep compressors in a long and happy life will also be covered.
Covered topics include:
Compressor types; their similarities and differences
Hermetic reciprocating compressors
Semi-hermetic reciprocating compressors
Scroll compressors
Rotary compressors
Acid testing
Filter dryers
Cleanup procedures
Electrical testing and diagnoses
Class 5:  Gas Heating Fundamentals
Class Description
The very best HVAC technicians in the business all have one thing in common:  A deep understanding of the fundamental principles and processes that are behind the systems they service.  This class will shed new light on the fundamentals of fuel gas based heating systems and show how this knowledge applies directly in the field.  This class will give students a strong base from which troubleshooting and burner adjustments can be performed with confidence.  Technicians of all experience levels as well as sales and support staff are all encouraged to attend as there will be valuable information presented that will be of benefit to everyone.
Covered topics will include:
     Properties of fuel gasses
     Fuel gas safety
     Combustion Theory
     Types of gas burners, their features, and how they work
      Draft systems
     Types of gas heating appliances and their features
     Introduction to venting and combustion air
Class 6:  Residential Gas Furnace Tune Up Procedures
Class Description:
This HVAC Service Mentor class will lead technicians through what will be the most thorough and comprehensive gas furnace tune up possible that will leave your customers impressed and wanting more of your services.
“Residential gas furnace tune up procedures:” will lead students through all of the necessary steps and give instructions on what needs to be done, how to do it, and why each step is important.  This is an excellent training session for technicians who are new to the service aspect of the trade as well as an excellent refresher for more experienced technicians.
Covered equipment will include:
     Natural draft gas furnaces
     80% AFUE gas furnaces
     90% + AFUE gas furnaces
Covered topics will include:
     The importance of regular preventive maintenance
     Necessary checkpoints and the reason for their importance
     Required tools and equipment
     How to perform checkpoints and adjustments
     Customer relations
Helpful tips and tricks
Class 7:  Combustion Air Requirements for Gas Burning Appliances
Class Description:
This class will teach students the techniques and procedures for providing combustion, ventilation, and dilution air for gas burning appliances such as water heaters, boilers, and forced air furnaces according to the International Fuel Gas Code.
     All air from indoors
     Combining indoor spaces
     All air from outdoors
     One or Two permanent openings
     Combining indoor and outdoor combustion air
     Combustion Air ducts
     Mechanical Systems
     How to wire burner interlocks
     Special considerations for clothes dryers
     How to size louvers and grilles
Class 8: Computer Room Cooling Systems
Class Description:
Server rooms and computer equipment rooms have unique air conditioning needs.  The special units designed to meet those needs are very similar to conventional air conditioning systems, but they are just different enough to get you into trouble if you’re not careful.  This seminar will reveal the unique features of computer room AC (CRAC) systems and bring the conventional AC technician up to speed on how to service these specialized systems.
Covered topics include:
Special considerations for winter operation
Headmaster controls
Condenser fan controls
Hot gas bypass controls
Condensate removal
Operating controls
Class 9:  Variable Speed Furnaces
Class Description
This HVAC Service Mentor seminar will focus on the current generation of variable speed furnaces.  This class is designed to help the installer and the service technician learn how to work with variable speed furnaces in order to get the very best performance from these excellent machines.
Covered topics will include:
     Special installation considerations
     Capabilities and limitations
     Proper setup and adjustment
     Common mistakes to avoid
     Performance testing
     Service and troubleshooting
     Special service tricks and tips
Class 10:  Combustion Analysis Techniques
Class Description:
Combustion analyzers are sophisticated instruments that are vital to setting up modern burners.  Did you also know that they are incredibly helpful troubleshooting and service tools as well?  This HVAC Service Mentor seminar will familiarize students with the latest advances in combustion analyzer technology as well as how contractors and technicians can benefit from using combustion analyzers on every service call.
Covered topics include:
     What is combustion analysis and how does it fit into modern HVAC contracting?
     How to perform combustion analysis
     Care and Maintenance of combustion analyzers
     How to use combustion analyzers to adjust boilers and furnaces
     How to use combustion analyzers as service and troubleshooting tools
     What to look for when purchasing a new combustion analyzer
Class 11:  Electronic Circuit Boards for HVAC
Class Description:
For many HVAC technicians, electronic control boards remain shrouded in mystery and a source of frustration and confusion. These days, electronic controls are at the heart of almost every part of the modern HVAC system.  Completion of this class will help students gain a valuable understanding of the function, operation, and purpose of the most common HVAC electronic circuit boards both new and old and provide valuable diagnosis and troubleshooting tips and techniques.
Covered topics will include:
     The origin and history of electronic circuit board controls
     The benefits and purpose of electronic circuit board controls
     Sequence of operations
     Blower control boards
     Ignition control boards
     Integrated furnace control boards
     Communicating controls
     Diagnostics and troubleshooting
Class 12:  Dual Fuel Heat Pump Systems
Class Description:
Even though outdoor air temperatures are cool in winter, the outdoor air still has heat available.  The heat pump takes advantage of that fact and absorbs heat from the outside air and deposits it indoors through a refrigeration system.  In cool mild outdoor conditions, the heat pump will heat at a lower cost than a gas furnace.   This HVAC Service Mentor seminar will teach students the vitals about Dual Fuel Heat Pump Systems using a gas furnace as a backup heat source.
Covered Topics Include:
     Dual Fuel Hybrid Heat Overview
     Refrigeration System Review
     Heat Pump System Overview
     Reversing Valves
     Defrost Cycle
     Controls and Wiring
Class 13:  Variable Speed Motors
Class Description:
There is a new breed of HVAC/R motor in town.  Known by names such as Variable Speed, X13, BPM, ECM, Evergreen, and others, these new motors offer performance never before seen in the HVAC/R world.   This class will guide technicians through the ins and outs of this new breed of electrically commutated motor found in modern heating, cooling, and refrigeration equipment.
Covered topics will include:
     The three major types of ECM motor
     Set up and programming for new equipment
     Retrofit opportunities
     Benefits and drawbacks
     Theory of operation “how it works”.
     In depth Troubleshooting and Diagnostics
As with all HVAC Service Mentor classes, instructor Eric Shidell will be peppering this class with useful tips and tricks that are based on many years of field service experience .  All attendees will benefit from this class regardless of experience level.
Class 14:  Reading Electrical Schematics
Class Description:
Troubleshooting heating or cooling systems usually involves working on electrical circuits.  Reading and understanding electrical schematics is an essential skill for the HVACR service technician.  This class will help students reach a higher level of understanding of electrical circuits and schematics by walking through several common schematic diagrams from actual heating and cooling systems found in the field.  Technicians of all skill levels will benefit to attend.
Covered topics will include:
     Basic electrical circuit theory review
     Schematic symbols
     Basic circuits and their schematic diagrams
     Ladder diagram vs. pictorial diagram
     Schematics tell a story: Schematics and sequence of operations
     Step by step walk through of several actual schematic diagrams of real systems
Class 15:  New Equipment Startup Procedures
Class Description:
The key to a successful new equipment installation or replacement and happy customers is a proper and thorough startup and commissioning process.  This process will ensure the new equipment will deliver performance as promised and help eliminate warranty callbacks.  This class will educate students on the process to properly startup and commission new installations of residential HVAC systems in both new construction and replacement / retrofit situations.
Covered topics will include:
     The importance of a proper commissioning procedure
     Pre-start checks
     Gas input check and adjustment
     Refrigerant charging
     Airflow adjustment
     Venting and Combustion air check
     Controls and accessories
     Checklists and recordkeeping
     Helpful tips and tricks


Class 16:  Commercial Economizers
Class Description:
Many commercial rooftop units feature air side economizers to provide “free cooling” when outdoor conditions are right.  Economizers are also a major part of today’s high volume demand ventilation systems.  This HVAC Service Mentor seminar will familiarize students with the construction, wiring and installation of economizers as well as servicing and troubleshooting considerations
Covered topics include:
     Air side economizers
     Sequence of operation
     Opposed dampers
     Damper linkage
     Proper maintenance techniques
     Minimum position setting
     Modulating damper motors
     Enthalpy sensors
     Demand ventilation
Class 17:  AC Basics
Class Description:
This pre season seminar is the perfect primer for the new technician as well as a great refresher for the more experienced tech.  All the information presented is or a practical nature and applies directly to field work.  Students will receive lots of valuable training that can be applied in the field the very next day.
Covered topics include:
     Heat transfer basics
     Refrigeration cycle theory
     Properties of Refrigerants
     System Components and Their Functions
     Metering devices


Class 18:  AC Tune Up Procedures
Class Description:
This HVAC Service Mentor class will lead technicians through what will be the most thorough and comprehensive air conditioner tune up possible that will leave your customers impressed and wanting more of your services.
“AC tune up procedures:” will lead students through all of the necessary steps and give instructions on what needs to be done, how to do it, and why each step is important.  This is an excellent training session for technicians who are new to the service aspect of the trade as well as an excellent refresher for more experienced technicians.
Covered topics will include:
     The importance of regular preventive maintenance
     Necessary checkpoints and the reason for their importance
     Required tools and equipment
     How to perform checkpoints and adjustments
     Customer relations
     Helpful tips and tricks


Class 19:  Understanding and Servicing Thermostatic Expansion Valves
Class Description:
Thermostatic expansion valves are now the standard metering device for almost all split air conditioning systems.  They require a different approach to servicing these systems than other types of metering devices.  This class will share the secrets of how thermostatic expansion valves (TEVs) work and how to work on them.  We will learn how to recognize problems with these devices and what steps to take to correct them.
Covered topics will include:
     The purpose of thermostatic expansion valves (TEV)
     Types of TEV
     Their function in the system
     Operational theory and practice
     Valve selection and replacement
     Introduction to electronic expansion valves
Class 20:  The “Black Art” of Troubleshooting
Class Description:
Top level service technicians never know what they will be faced with from one day to the next.  They are expected to be able to troubleshoot and repair every type of heating and cooling system ever made and get it working right now.  You may never be able to know everything about everything.  BUT… if you practice this simple troubleshooting process, you won’t have to.  This powerful critical evaluation technique will help you tackle larger and more complicated problems in a logical, repeatable manner.  Mastering the technique will make everyday troubleshooting go faster with greater precision and accuracy.
This is not an introductory or basic level seminar.  Attendees should already have a good understanding of the sequence of operations of a standard split system air conditioner.
  • Save Time
    Increase Accuracy
    Reduce Callbacks
    Eliminate wasted trips
    Work on more complicated systems
    Get more done
Class 21:  Working With Mini Split Air Conditioning Systems
Class Description:
Ductless mini – split air conditioners have become a very popular solution for many tricky residential and commercial applications that could not otherwise be served.  These systems combine a host of new technologies that create a new set of service challenges.
This HVAC Service Mentor seminar will familiarize service technicians with the ins and outs of ductless mini – split air conditioner technology and help to create a greater degree of confidence and troubleshooting accuracy on a wide variety of systems.
Covered topics will include:
     Similarities and differences between normal split systems and mini – split systems.
     Single zone fixed capacity cooling only units
     Multi – zone units
     Inverter drive units
     Heat pump units
     Sizing and application guidelines
     Installation considerations
     Condensate removal
     Troubleshooting considerations
     Rotary Compressors
     Electronic expansion valves
This training opportunity is not brand specific nor is it sales training.  It is focused on the field service technician.
Class 22:  Refrigerant Leak Detection Techniques
Class Description:
This class will explore the various techniques and equipment available to service technicians for locating refrigerant leaks in refrigeration and air conditioning systems.  We will learn the pros and cons of each type of leak detection system and learn the proper techniques to maximize the benefit of each.
Covered topics will include:
     Pressure testing techniques
     Vacuum testing techniques
     Electronic leak detection systems (various kinds)
     Testing new equipment vs. testing existing equipment
     Dye systems
     Chemical leak sealing systems and technologies
     Rules and regulations regarding leaking systems
     Secret tips and tricks to make sure you find that leak!
This class is recommended for all technicians who want to learn the ins and outs of leak detection and how to maximize their effectiveness in the field.
Class 23:  Commercial RTU Service
Class 24:  Electric Motors For HVAC

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You will receive access to all twenty four recorded training sessions with over sixty hours of training material. You will continue to have unlimited access to these videos month to month as long as your subscription is active.