HVAC Service Mentor Online Class Terms, Conditions, and System Requirements

How it works:

HVAC Service Mentor Live Online classes are streaming live with video, sound, and slideshow over the Cisco Webex Platform    

Students must have access to a computer or mobile device and internet connection capable of receiving streaming video.

CLICK HERE to view the WEBEX system requirements including hardware, browser, and OS requirements.  Students are responsible for making sure they have the proper computer equipment and connections to participate. 

A .pdf handout booklet of course materials will be available for download for each training session.  Students are encouraged to print their handout before class and have it with them to take notes and save for future reference.  

Streaming replays will be made available to all registered students for one full month after the live event so that students may review the material multiple times.  Access to replays is limited to enrolled students only and may not be shared with others.

Each individual student must be enrolled and paid for separately.  Each student will receive a unique access code to access the training sessions.  Access codes may not be shared.  Instances of multiple logins during the live event will be removed and no refund will be given.

If you are enrolling multiple students, or a single student who is not yourself, you must provide the first name, last name, and email address of the participant(s).  All course correspondence will be directed to the participant(s). 

Eric Shidell, the instructor, will be providing live interactive instruction and students may ask questions and receive answers.  Students will have the opportunity to “raise their hand” and make a comment or ask a question live in real time.  

All attendees must be actively employed in a role of air conditioning installation, service, or repair and be ready to move into a role requiring greater skill and knowledge.

Apprentices, Install helpers, Maintenance technicians, and technicians who are want to uplevel their careers as well as company owners and managers are excellent candidates for this accelerated learning course.  

This course is not meant for homeowners or building owners who want to “DIY”.  Nor is it meant as pre occupational training.  This class is intended as supplemental training for HVAC professionals who are actively working in the field.

Students must have access to a stable internet service with enough bandwidth and speed to download and receive streaming video.  Desktop and laptop style computers are recommended, but tablets and mobile devices can also be used.  Unfortunately yahoo email addresses are  not able to be used for this training, so it is suggested to create a gmail account for free if you need an alternate email address.

There are no refunds for this program . If you would like to see a sample of the training before buying please contact me prior to purchase.